Privacy

Dublin City Council will not collect any personal information about you on this website without your permission. Any personal information supplied will be treated as confidential.

Dublin City Council does not routinely collect personal information about you, except for information you volunteer by e-mailing us, completing a feedback form or by requesting a service.

We will use any personal information supplied only for the intended purpose and we will not pass your personal details on to any third parties.

Technical details of your visit to this website are recorded only for business purposes. These details include IP addresses and web search terms. This information will only be used for statistical and administrative purposes.

Data Protection

The Data Protection Acts give you the right to get a copy, clearly explained, of any information about you kept on computer or in a structured manual filing system, by any person or organisation (Section 4 of the Data Protection Acts, 1988 and 2003)

Your rights

You have the following rights, in certain circumstances and subject to applicable exemptions, in relation to your personal data:

• the right to access the personal data that we hold about you, together with other information about our processing of that personal data
• the right to require us to rectify any inaccuracies in your personal data
• the right to require us to erase your personal data
• the right to request that we no longer process your personal data for particular purposes
• the right to object to our use of your personal data or the way in which we process it
• the right to receive your personal data, which you provide to us, in a structured, commonly used and machine-readable format or to require us to transmit that data to another controller.

Please note that to help protect your privacy, we take steps to verify your identity before granting access to personal data.

If you would like to exercise any of these rights, please submit a request to our Data Protection Officer, outlining the specific details of the request:

Email: [email protected]
Tel: 01 2223775

Your request could read as follows:

I wish to make an access request under the Data Protection Acts 1988 and 2003 for a copy of any information you keep about me, on computer or in manual form.

Please include any details that could help us to locate your records. This might include:

• Customer account number
• Staff number
• Any other information that may help us to identify your records

A fee of €6.35 may be charged.

All valid requests will be processed without undue delay and, in any event, within one month of receipt of the request. This period may be extended by up to two further months where necessary.

If you are not satisfied with the outcome of the response you received from Dublin City Council in relation to your request, then you are entitled to make a complaint to the Data Protection Commission who may investigate the matter for you.

The Data Protection Commission’s website is www.dataprotection.ie or you can contact their Office at:

Lo Call Number: 1890 252 231
E-mail: [email protected]

Post:
Data Protection Commission,
Canal House,
Station Road,
Portarlington,
Co. Laois
R32 AP23

Our Policy

Dublin City Council promises to operate best practice in relation to its responsibilities under the Data Protection Acts. This policy is informed and guided by the principles contained in the Rules for Data Protection as detailed by the Data Protection Commissioner.

We will:

• Obtain and process information fairly
• Keep it only for one or more specified, explicit and lawful purposes
• Use and disclose it only in ways compatible with these purposes
• Keep it safe and secure
• Keep it accurate, complete and up-to-date
• Ensure that it is adequate, relevant and not excessive
• Retain it for no longer than is necessary for the purpose or purposes for which it was obtained.
• Give you a copy of your personal information on request

More information

For more information on data protection please visit the website of the Data Protection Commissioner: www.dataprotection.ie.